Frequently Asked Questions

How does same-day delivery work?

Same-day rush delivery is available within Chicago during select hours, typically noon-8pm.  The same-day rush delivery option will be available at check out during delivery hours.  You must select the same-day delivery option at check out to receive same-day delivery.  If you have any questions, feel free to contact us.

What are delivery hours?

Delivery hours vary, but are typically between noon-8pm on select days.  The same-day delivery option will be available at check out when delivery is available.  To check availability, please contact us.

Where are you located? Can I pick up my order?

We are currently online only and do not offer order pick up at this time.

Will you be carrying more needle styles & sizes?

Yes - we are constantly expanding our inventory.  Please feel free to contact us to request your preferred size.

How do I apply for a wholesale account?

Please contact us to request a wholesale account.