Frequently Asked Questions
How does same-day delivery work?
Same-day rush delivery is available within Chicago during select hours, typically noon-8pm. The same-day rush delivery option will be available at check out during delivery hours. You must select the same-day delivery option at check out to receive same-day delivery. If you have any questions, feel free to contact us.
What are delivery hours?
Delivery hours vary, but are typically between noon-8pm on select days. The same-day delivery option will be available at check out when delivery is available. To check availability, please contact us.
Where are you located? Can I pick up my order?
We are currently online only and do not offer order pick up at this time.
Will you be carrying more needle styles & sizes?
Yes - we are constantly expanding our inventory. Please feel free to contact us to request your preferred size.
How do I apply for a wholesale account?
Please contact us to request a wholesale account.